Virtual Assistant specializing in Shopify Store Management, Customer Support, Chargeback Handling, Data Entry, Social Media, and AI Automation. Helping businesses run smoother every single day.
I'm a detail-oriented Virtual Assistant based in San Carlos City, Pangasinan specializing in Shopify store management, customer support, chargeback handling, data entry, social media management, and AI automation.
I handle customer emails and tickets professionally, manage and track orders, negotiate refunds, monitor shipments, and keep everything organized in Google Sheets. I use AI tools including ChatGPT and Claude daily to work faster and smarter, and I have built real automation workflows using n8n for live businesses.
I am highly organized, reliable, and a fast learner. I follow SOPs precisely, work independently without supervision, and I am always looking for ways to do things better for the clients I work with.
Built a fully functional internal web dashboard for a client at WS Agency using Claude AI. The dashboard includes a live calendar for scheduling and a live leads & caller profiles section for managing and tracking client leads in real time.
Built a real-time AI receptionist dashboard for King Land Buyers using Claude AI. The dashboard features a live overview of call performance, lead tracking by state, caller profiles, status distribution charts, and a live calendar showing leads and calls by date. The system tracks total leads, qualified leads, callbacks, conversion rates, and returning callers in real time.
Created and published real product listings on a live Shopify store. Managed product titles, descriptions, pricing, categories, images, and publishing status across multiple sales channels. All products were set to Active and Published status with accurate category assignments including Action Figures and Animal Figures.
Handled full customer support operations for a live UK-based Shopify store. Managed and tracked 2,000+ orders, handled customer refund requests, negotiated partial refund offers (30% and 50%), and tracked chargeback cases in a structured Google Sheets system. Built and maintained organized tracking sheets for customer emails, refund statuses, and escalations — receiving direct client praise for the quality of the work.
Built a fully working AI voice receptionist for GlowUp Hair Salon using Retell AI and GPT-4.1. The AI answers customer calls, collects caller information, and books appointments. After each call, an n8n automation workflow is triggered that extracts call data, creates a Google Calendar event, logs the call to Google Sheets, saves it to Supabase, and sends a Discord notification. The entire system is deployed live on Railway.
Built a web app using Python and FastAPI that generates full blog posts using the OpenAI API. The generated blog is automatically saved to a Supabase database, converted to an HTML file, and sent to a Discord channel via webhook using an n8n workflow. The app is deployed live on Railway.
Built a Python web app that scrapes any website and turns it into an AI chatbot that knows the business inside and out. Enter a website URL, the app crawls all pages and chunks the content, then you can ask it anything about that business. Powered by OpenAI and deployed on Railway.
Looking for a reliable, tech-savvy Virtual Assistant? I'm available for remote work and ready to support your business operations from day one.
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